1. Data We Collect

When you use Grumpy Music, we collect the following information:

• Account information: Email address and a securely hashed password.
• Uploaded audio: Music files you submit for review.
• Review history: Your submitted songs, AI-generated reviews, scores, and any feedback you provide.
• Payment information: Processed securely by Stripe. We do not store your card details.
• Usage data: Pages visited, features used, session information, and analytics events.

2. How We Use Your Data

• To provide the Service: processing your music through AI analysis and delivering reviews.
• To manage your account, credits, and subscriptions.
• To improve the Service and our AI models.
• To communicate with you about your account, reviews, and service updates.
• To detect and prevent abuse or fraudulent activity.

3. Cookies & Analytics

We use cookies and similar technologies to maintain your session and improve your experience. We also use:

• Facebook Pixel: For conversion tracking and advertising optimisation.
• Analytics tracking: To understand how users interact with the Service and to improve it.

You can control cookies through your browser settings.

4. Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing.
• AI providers: For generating music reviews and analysis. Audio data is sent to AI models for processing but is not retained by these providers beyond the analysis.

5. Data Retention & Deletion

We retain your account data and review history for as long as your account is active. Uploaded audio files may be deleted periodically after analysis is complete. You may request deletion of your account and all associated data at any time by contacting us.

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate data.
• Erasure: Request deletion of your personal data.
• Data portability: Request your data in a portable format.
• Object: Object to processing of your data for certain purposes.

To exercise any of these rights, please contact us at the email below.

7. Email Communications

We may send you transactional emails related to your account (e.g., verification, password resets, review notifications). We may also send occasional service updates. You can unsubscribe from non-essential emails at any time.

8. Data Security

We take reasonable measures to protect your data, including encryption in transit (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, please contact Ted Criborn at ted@grumpymusic.com.